Privacy Policy - Derschutze

Privacy Policy – How We Handle Your Personal Data

Last Updated: February 2026

At Der Schutze, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have. If you have questions, email us at support@derschutze.net.

What Information We Collect

We collect personal information in three ways: directly from you, automatically through our website, and from third parties.

Information you provide directly includes your name, billing and shipping address, payment details, email address, phone number, and account login credentials when you make a purchase or create an account.

Information collected automatically includes your IP address, browser type, pages visited, how you interact with our site, and cookie data.

Information from third parties may come from data analytics providers, advertising partners, and services like Shopify that help us run our store. Third-party data is handled under this Privacy Policy.

How We Use Your Information

Processing Orders and Managing Your Account

We use your information to process payments, fulfill orders, arrange shipping, handle returns and exchanges, and send you account-related notifications. We may also use it to connect your account with other Shopify services you choose to use.

Marketing and Advertising

We may send you promotional emails, text messages, or direct mail, and show you personalized ads on our site and other platforms. This is based on our legitimate business interest in promoting our products. EEA residents have the right to object to this use at any time.

Security and Fraud Prevention

We use your data to detect and prevent fraudulent or malicious activity. Keep your account credentials private if you think your account has been compromised, contact us right away.

Customer Support and Service Improvement

We use your information to respond to your questions and improve how our services work. This helps us maintain a helpful and responsive experience for all customers.

Cookies

We use cookies to keep our site running, remember your preferences, and understand how visitors use our website. Some cookies are placed by trusted third party partners to help us show relevant advertising.

You can manage or block cookies through your browser settings, but doing so may affect how some parts of our site work. Our site does not currently respond to “Do Not Track” browser signals. For more information, visit allaboutdnt.com or review Shopify’s cookie policy.

How We Share Your Information

We do not sell your personal information. We share it only in the following circumstances:

Service providers — companies that help us with payment processing, IT, shipping, data analytics, and customer support.
Business and marketing partners — to deliver ads and services; they follow their own privacy policies.
With your consent — for example, when you use social media integrations or request that we share your details with a third party.
Corporate affiliates — within our business group for operational purposes.
Legal requirements — to comply with laws, respond to lawful requests (such as subpoenas), enforce our Terms of Service, or protect our rights and yours.

In the past 12 months, we have shared identifiers, contact details, order information, browsing activity, and location data (derived from IP addresses) with service providers, marketing partners, and affiliates as described above. We do not use or share sensitive personal information without your consent.

Third-Party Websites

Our site may contain links to external websites we do not control. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before sharing any personal information with them.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us and we will delete it promptly. We do not sell or share the personal information of individuals under 16.

Data Security and Retention

We take reasonable steps to protect your personal information, but no online system is completely secure. Avoid sharing sensitive information over unsecured channels.

We retain your data for as long as needed to maintain your account, fulfill orders, comply with legal obligations, and resolve disputes. When your data is no longer needed, we delete or anonymize it.

Your Privacy Rights {#your-rights}

Depending on where you live, you may have the following rights regarding your personal data:

Access — Request a copy of the information we hold about you.
Deletion — Ask us to delete your personal data.
Correction — Request that we fix inaccurate information.
Portability — Receive your data in a portable format or transfer it to a third party.
Restriction — Ask us to stop or limit processing of your data.
Withdraw Consent — Opt out where processing is based on your consent.
Appeal — If we decline your request, you can appeal by replying to our response.
Opt Out of Marketing Emails — Use the unsubscribe link in any email we send. Note that we may still send non-promotional emails about your account or orders.

To exercise any of these rights, contact us or use the options available in your account. We will not treat you differently for exercising your rights. We may ask you to verify your identity before processing your request. Authorized agents may submit requests on your behalf with proof of authorization.

Complaints {#complaints}

If you have concerns about how we handle your data, please contact us first. If you’re not satisfied with our response, you may lodge a complaint with your local data protection authority. EEA residents can find their relevant authority here.

International Data Transfers {#international}

We may store or process your data in countries outside your own, including countries where our service providers operate. When transferring data outside the European Economic Area, we use the European Commission’s Standard Contractual Clauses or equivalent approved mechanisms to ensure your data remains protected.